Training Private Security in New Zealand
Private security, in one form or another, has become a pervasive feature of everyday life. But, our increasing reliance on private security has not been matched with high standards or good practice. In April 2011, the Private Security Personnel and Private Investigators Act (2010) [‘the Act’] sought to change that in New Zealand, by replacing an obsolete regulatory framework first introduced over three decades ago.
The NZ Associate Minister of Justice announced that the Act would achieve ‘high industry standards’ and reduce ‘the significant risk of harm’ (Guy, 2010). The New Zealand Security Association (NZSA) described it as an important step in ‘raising professionalism’ and ‘driving out poor quality operations’ (Newman, 2014: 10). This new regulation covered more security operatives, including crowd controllers/door supervisors (‘bouncers’) and personal (body) guards. To ensure compliance, the government established a new ‘dedicated’ Licensing Authority (PSPLA) and enforcement agency (CIPU), while increasing penalties for unlicensed operators.
Of all of the changes, politicians saw that Mandatory Training (MT) was most likely to improve industry standards. Introduced in October 2013, MT was imposed on those ‘public facing’ personnel most likely to be involved in physical confrontations that could inflict and/or sustain physical injury. Associate Minister of Justice, Chester Burrows, claimed MT would ‘ensure security personnel have the skills to work safely and effectively’ and that ‘those employed to protect us would be suitably qualified’ (Burrows, 2013).
In late 2017, the first license and certificate of approval (CoA) renewals process is underway. It is timely to investigate the impact of MT – do we now have safe and effective private security workers? Continue reading Suitably Qualified, Safe and Effective?